top of page
-
What garments are available to order?We offer made-to-measure suits, jackets, vests, trousers, overcoats, skirts, and shirts. Every piece of clothing is made from fine fabrics sourced from the world's most prestigious mills. You'll have a wide range of customization options to choose from; each garment is unique and made just for you. Our thorough measurement process and the expertise of our partner suit-makers ensure the best fit possible.
-
Do you offer ready-to-wear items?All of our products are custom made, designed and measured exclusively for you. We do not carry stock on hand. We can have items produced in standard ready-to-wear sizes if desired. This can be more convenient in some cases, such as distant groomsmen who are unable to be fitted in person. The fabrics, design options, and production time are the same as made-to-measure items.
-
How do I place an order?Our ordering process begins with a consultation by call or email to determine the best way to meet your needs. Next we'll meet in person to select fabrics, design your clothing, and get measured for a precisely tailored fit. Existing clients whose sizing is already on file may, if they prefer, contact us to arrange a virtual consultation.
-
When do I pay for my order?Full payment, including sales tax, is due at the time your order is submitted. Unpaid or partially paid orders will not go into production, which will delay arrival of your items.
-
How long does it take for my clothing to arrive? Can my order be expedited?Production time varies depending on the fabric and tailoring grade chosen. Most items will take 4-6 weeks to arrive. Any final alterations will add approximately one week after the second fitting. Please make sure to allow sufficient time before your event for production and shipping. We may be able to expedite your order if necessary, but because of the nature of the production process we cannot guarantee an exact timeframe.
-
What does a custom suit cost?We strive to provide a superior product at a competitive price, making made-to-measure suiting accessible to anyone. Pricing is based on fabric selection and is divided into several tiers. For a two piece suit, our range is $995-$4295.
-
I need multiple suits. Do you offer packages or discounts?Yes we do! Our Wedding Package makes it easy to outfit your entire wedding party, regardless of size or gender. The package includes a custom suit, shirt, tie, and pocket square; add an optional vest if you'd like. The wedding package is available at a variety of pricing tiers at a discounted rate. Five person minimum to qualify for this package. For the daily 9-5, we have our Office Package. This package consists of three suits, five shirts, and an extra pair of trousers, all in your choice of fabrics. With some clever mixing and matching (don't worry, we'll help with that too) you'll have a week's worth of different outfit combinations. Save 15% off regular pricing; we'll also extend the discount to any additional items you wish to order along with the package.
-
What if my clothing doesn't fit or I changed my mind? What is your return policy?Because each item is specifically made for you, we cannot accept returns. Once an order is placed it can't be modified or cancelled. In the event that your clothing doesn't fit as expected, we offer complimentary alterations. Made-to-measure items typically only require minor adjustments after they arrive, but garments that can't be corrected may be remade. Issues must be reported within 30 days of delivery and will be handled on a case-by-case basis.
-
Can Mathias do corporate orders?We know how hard it is for businesses to get quality uniforms that fit the entire staff. Mathias can work with your company to create elegant, long-lasting employee uniforms that will complement your brand's aesthetic and impress your customers. Reach out to set up a consultation to discuss your specific needs.
bottom of page